Privacy Policy
Privacy Policy
This website is composed and managed by Oberon Tourism LLC (UAE) and Oberon Tours & Travels Pvt. Ltd (India) (hereinafter collectively referred to as “the Company”). The content of this website has been compiled to the best of our knowledge and belief, and we endeavor to keep it accurate and up to date.
We reserve the right to update, modify, or remove this information at any time without prior notice. The Company holds no responsibility for incorrect or outdated information and excludes liability for any losses resulting from reliance on such information. Legal action may be taken against individuals or entities misusing, altering, or reproducing the website content without prior approval.
Data Privacy Policy
Our data privacy policy conforms to applicable international standards as well as the relevant laws of the jurisdictions we operate in:
- For UAE operations: applicable UAE laws and regulations.
- For India operations: the Information Technology Act, 2000 and, where applicable, the Digital Personal Data Protection Act, 2023.
We treat all personal data obtained via the internet and our website carefully and confidentially, ensuring no harm is caused to individuals through the use of such information.
Clauses on Policies
- All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to third parties.
- The Company will not pass any debit/credit card details to unauthorized third parties.
- The Company uses appropriate technical and organizational measures to ensure data privacy and security, including hardware and software safeguards. However, we cannot guarantee the security of information disclosed online.
- In certain cases, personal data may be shared with suppliers, vendors, or service partners when necessary for the successful processing of bookings. Before doing so, the Company ensures such third parties comply with strict confidentiality and security standards.
- Website policies and Terms & Conditions may be updated periodically. Customers are encouraged to review these sections frequently. Modifications will take effect immediately upon posting on the website.
Disclaimer
Oberon Tourism LLC (UAE) and Oberon Tours & Travels Pvt. Ltd (India) provide travel and tourism services for individuals and travel agents. The Companies are not responsible for, and expressly disclaim all liability for, damages of any kind arising from the use of, or reliance on, information contained within this website.
Although the website may include links to external websites, the Companies are not responsible for the accuracy, content, or reliability of such external sources.
Intellectual Property
All logos, images, photographs, graphics, charts, texts, and data on this website are the property of Oberon Tourism LLC (UAE) and Oberon Tours & Travels Pvt. Ltd (India), unless otherwise stated. Use, reproduction, alteration, or distribution of this material is prohibited without prior written consent from the respective Company.
Information Collected
Users may submit their name, contact details, and queries to the Companies. This information is used exclusively to respond to the user with relevant information.
Opt-Out Policy
At any time, users may request removal/unsubscription/deletion of their contact details from our records. Please email info@oberontours.com to make such a request. You will be notified within 48 hours prior to any action being taken.
GDPR Compliance (For European Union Residents)
In accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), we provide the following rights to users based in the European Union:
- Right of Access: You have the right to request a copy of the personal data we hold about you.
- Right of Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to applicable legal requirements.
- Right to Restrict Processing: You may request limited use of your personal data under certain conditions.
- Right to Data Portability: You may request transfer of your data to another service provider.
- Right to Object: You may object to the processing of your personal data, including for direct marketing purposes.
If you wish to exercise any of these rights, please contact us at info@oberontours.com. We will respond to your request in accordance with GDPR timelines.
Cookies Policy
Our website uses cookies and similar technologies to improve your browsing experience, provide personalized services, and analyze website performance.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device, remember your preferences, and enhance the functionality of our services.
Types of Cookies We Use:
- Essential Cookies: Required for the operation of our website (e.g., secure login, booking functionality).
- Performance Cookies: Help us analyze website traffic and improve site performance.
- Functional Cookies: Remember your preferences and personalize your experience.
- Marketing Cookies: May be used to deliver relevant advertisements based on your browsing behavior.
Your Choices:
When you visit our website, you may accept or decline non-essential cookies. You can also manage your cookie preferences through your browser settings by disabling or deleting cookies. Please note that disabling certain cookies may affect the functionality of our website.
Changes to Privacy Policy
The Companies reserve the right to amend, update, or remove this Privacy Policy at any time, without prior notice. Nothing contained herein shall create or be deemed to create a contractual agreement between the Companies and any website user.
Website Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the website managed by Oberon Tourism LLC (UAE) and Oberon Tours & Travels Pvt. Ltd (India) (hereinafter collectively referred to as “the Company”). By accessing or using this website, you agree to be bound by these Terms.
1. Use of Website
•The website is intended for individuals seeking travel and tourism services provided by the Company.
•You agree to use the website only for lawful purposes and not to engage in any activity that may harm, disrupt, or interfere with the website, its servers, or other users.
•The Company reserves the right to suspend or terminate access to users who violate these Terms.
2. Bookings and Payments
•All bookings made through the website are subject to availability and confirmation by the Company.
•Prices for tours, packages, and services are displayed in the applicable currency (AED for UAE, INR for India) and are subject to change without prior notice.
•Payments may be made via approved credit/debit cards, bank transfers, or other payment methods indicated on the website.
•The Company does not store payment card details beyond what is required for processing and complies with applicable payment security standards.
3. Cancellations and Refunds
•Cancellation and refund policies vary depending on the specific tour, package, or service. Please refer to the booking confirmation for the applicable policy.
•The Company reserves the right to cancel or modify a tour due to unforeseen circumstances, force majeure, or insufficient participation. In such cases, a full or partial refund may be issued at the Company’s discretion.
4. Intellectual Property
•All logos, images, graphics, texts, and other content on the website are owned by Oberon Tourism LLC and Oberon Tours & Travels Pvt. Ltd, unless otherwise stated.
•No part of the website may be reproduced, copied, distributed, or used without prior written consent from the Company.
5. Disclaimers and Limitation of Liability
•The Company provides tours, travel, and hospitality services in good faith. All information on the website is provided “as is” and may be updated periodically.
•While the Company takes reasonable care to ensure the accuracy of information, it does not guarantee completeness, reliability, or correctness of the content.
•The Company is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website, including third-party links.
•Users are responsible for verifying travel, visa, health, and insurance requirements applicable to their destinations.
6. Third-Party Links and Services
•The website may contain links to third-party websites or services for convenience. The Company does not control, endorse, or assume responsibility for any content, privacy policies, or practices of such third parties.
7. Governing Law
•For bookings and services provided by Oberon Tourism LLC (UAE), these Terms are governed by the laws of the United Arab Emirates.
•For bookings and services provided by Oberon Tours & Travels Pvt. Ltd (India), these Terms are governed by the laws of India.
•Any dispute arising from the use of the website or services will be subject to the exclusive jurisdiction of courts in the respective jurisdiction.
8. User Data and Privacy
•All personal data collected through the website will be handled in accordance with the Company’s Privacy Policy, which includes UAE law, Indian law, and GDPR compliance where applicable.
•By using the website, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy.
9. Modifications to Terms
•The Company reserves the right to modify, update, or remove these Terms at any time without prior notice.
•Users are encouraged to review these Terms regularly. Continued use of the website constitutes acceptance of any changes.
Contact Us:
If you have any questions about this Privacy Policy, Cookies Policy, or how your information is handled, please contact us at the office most relevant to your location:
📍 United Arab Emirates (Head Office – UAE Operations)
Oberon Tourism LLC
Office 206, 2nd Floor, RKM Building
Hor Al Anz East, Deira, Dubai
P.O. Box 232401, United Arab Emirates
Email: info@oberontours.com
Tel: +971 4 250 5700 | Mobile: +971 56 202 7319
đź“Ť India (India Office)
Oberon Tours & Travels Pvt. Ltd
JDS Building, 2nd Floor, Vaduthala
Opposite SBI Bank, Chittoor Road
Kochi – 682030, Kerala, India
Email: info@oberontours.com
Phone: +91 9746787815